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Frequently Asked Questions


1: How do I contact CheapCPAPSupplies.com?
2: What is obstructive sleep apnea?
3: What is the difference between a CPAP, APAP and BiPAP?
4: Is a prescription required to purchase from this site?
5: How do I know if a mask will work with my machine?
6: What mask should I choose?
7: How often can I get a new CPAP?
8: What codes are associated with CPAP equipment and supplies?
9: What is the typical replacement schedule for CPAP and supplies?
10: Is there a CPAP machine that works well for people who travel frequently?
11: How do I clean and care for my CPAP and supplies?
12: What are the benefits of having a CPAP/Bi-PAP machine that collects clinical and compliance data?
13: Do you offer a return policy on masks?
14: Can I get CPAP Supplies Through Insurance?
15: Which Manufacturers do you carry?
16: Do you have a blog, or any CPAP & Sleep Apnea Related News?
17: How Do I know If I have Sleep Apnea?

 

1: How do I contact CheapCPAPSupplies.com?

    • E-mail Us: Info@CheapCPAPSupplies.com
    • Call us toll free at 1-866-298-6482
    • Chat with live support during our regular business hours from 8-5 M-F EST

 

2: What is obstructive sleep apnea?

Obstructive Sleep Apnea is the most common form of sleep apnea and is caused by an obstruction in the upper airway commonly caused by muscle relaxation in the throat or narrow or blocked airway. 

 

3: What is the difference between a CPAP, APAP and BiPAP?

CPAP – Continuous Positive Airway Pressure – Single fixed pressure for a continuous pressure flow.

APAP – Auto-Titrating Positive Airway Pressure – This device is set within a range of pressure (usually 4-20 cm H2O) and monitors changes in breathing then automatically adjusts pressure to compensate for the pauses in breath.

BiPAP – Bi-Level  Positive Airway Pressure – Two fixed pressures, one for inhalation, one for exhalation

 

4: Is a prescription required to purchase from this site?

A prescription is required for the purchase of all machines, full masks and humidifiers.  Each item that requires a prescription is clearly marked on our website.  We will be happy to work with your physician to get the prescription, or you may complete the attached order form and return to us at info@cheapcpapsupplies.com or fax to 1-800-249-1513                                 

Prescription must include:

    • Patient's first and last name
    • Physician's information and signature
    • Prescribed pressure setting (Bi-PAP must include IPAP and EPAP pressures, APAP must include minimum and maximum pressure)

Please see our How to Submit Your Prescription page for more information 

 

5: How do I know if a mask will work with my machine?

Any masks can be used on CPAP, BiPAP and APAP machines; there is a standard 22mm connection.

 

6: What mask should I choose?

Mask choice is a decision that is highly personalized.  There are several mask types available including nasal mask, nasal pillows, full face, oral, and hybrid.  There are some basic tips to take into consideration when choosing a mask.  If you are a mouth breather or tend to leak air from the mouth a full face mask might be the best options.  If you have a mustache a nasal pillow could be a good fit, add a chin strap if you are a primarily breathe through your mouth while sleeping.  There are also masks that work best for higher pressure, we have these masks marked in product description.

 

7: How often can I get a new CPAP?

Most insurance will pay for a new CPAP every 3 to 5 years.  Check with your insurance provider for clarification as policies differ.

 

8: What insurance codes are associated with CPAP equipment and supplies?

These below codes are called HCPC codes and are used by insurance companies to process claims. 

E0601 CPAP machine purchase

E0470 BiPAP purchase
E0471 BiPAP with backup purchase

E0561 Humidifier, non-heated
E0562 Humidifier, heated

A7046 Humidifier chamber - replacement

A7030 CPAP Full Face Mask
A7031 CPAP Full Face Mask Cushion
A7032 CPAP Nasal Mask Cushion
A7033 CPAP Nasal pillows/Seals
A7034 CPAP Nasal Mask

A7045 Exhalation port with or without swivel used with accessories for positive airway devices

A7035 CPAP Headgear
A7036 CPAP Chin Strap
A7037 CPAP Tubing; Long or Short

A4604 Tubing with integrated heating element for use with positive airway pressure device
A7038 CPAP Disposable Filter

A7039 CPAP Non-disposable (Foam) Filter
A7044 CPAP Full Oral Interface

K0553 CPAP Combination oral/nasal mask
K0554 Oral cushion for combination oral/nasal mask

K0555 Nasal pillows for combination oral/nasal mask

E1399 Miscellaneous durable medical equipment items (this code is to be used for any CPAP items covered by insurance but not listed above)

 

9: What is the typical replacement schedule for CPAP and supplies?

    • CPAP Mask - 1 every 90 days
    • CPAP Mask Cushion - 1 every 30 days
    • CPAP Nasal Pillows - 2 pairs every 30 days
    • Tubing - 1 every 90 days
    • Headgear - 1 every 180 days
    • Non-disposable filters - 2 every 180 days
    • Disposable filters - 2 every 30 days
    • Mask Chin Strap – 1 every 180 days
    • Humidity Chamber – 1 every 180 days
    • CPAP – in most cases every 3-5 years, or as necessary
    • The above follows the Medicare schedule for replacement if medically necessary, if filing with insurance, check with the payer directly to verify coverage and replacement schedule.

 

10: Is there a CPAP machine that works well for people who travel frequently?

Yes there is, it is called the Transcend by Somnetics.  It can be billed with regular E0601 code for CPAP and fits most masks.  Furthermore, this machine is the size of a soda can, weighs less than one pound and is designed to strap to your forehead.  It is battery powered and can be plugged into AC/DC power supply with the purchase of a mobile power adaptor.   

 

11: How do I clean and care for my CPAP and supplies?

To optimize the mask seal, facial oils should be removed from cushion before use.  Hand wash mask in warm water using mild soap.  Rinse all components and allow to air dry out of direct sunlight.  Headgear can also be hand washed in warm water using mild detergent, rise well and allow to air dry.  We also offer CPAP mask cleaning products.

 

12: What are the benefits of having a CPAP/Bi-PAP machine that collects clinical and compliance data?

The clinical data gathered from the machine assists the physician in determining if treatment is effective and to make changes as needed.&nbstwelvep; Compliance data is a record to confirm usage of treatment.  Within certain industries such as commercial trucking, drivers may be required to show compliance for DOT physicals or employers may monitor usage.


13: Do you offer a return policy on masks?

Yes, we do! CheapCPAPSupplies.com offers a 30 Day Mask Guarantee. You can find details on our 30 Day Mask Guarantee page.


14: Can I get CPAP Supplies Through Insurance?

Yes, you can! Our sister site, sleepapnea.aeroflowinc.com offers CPAP Masks, CPAP Machines, and CPAP Supplies through insurance. Not only can they help you find the right supplies, but they can also help you with Sleep Apnea Screening, Sleep Testing, and compliance.


15: Which Manufacturers do you carry?

We are proud to offer CPAP Masks, CPAP Machines, and CPAP Supplies from Fisher & Paykel, ResMed, and Respironics. We also offer CPAP Masks from Roscoe and Respcare.


16: Do you have a blog, or any CPAP & Sleep Apnea Related News?

Yes, we have a very active blog site that shares news, product information and stories at www.cheapcpapsupplies.com/blog.  You can also sign up for our Email Newsletter which has blog articles, news, and exclusive discounts and promotions!


17: How Do I know If I have Sleep Apnea?

You won't know for sure unless you get tested. We can help you with testing, and a sleep screening. However, waking up tired, experience morning headaches, having daily fatigue, and snoring are all signs that may point to sleep apnea. If you have those symptoms get tested!


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